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Home / Whole Person Care Approaches to Crisis Services for People Who are Unhoused

Whole Person Care Approaches to Crisis Services for People Who are Unhoused

Tuesday, June 21, 9:30 a.m. – 11:00 a.m. PT

This event has passed and registration is now closed.


The whole-person care framework provides behavioral health care providers with a set of key principles and best practices for supporting individuals within the dynamic bio-, psycho-, social-, spiritual, and communal aspects of their lives. Using this framework, we will explore what it means to be person-centered, trauma-informed, recovery-oriented, racially equitable, non-stigmatizing, housing-focused, peer-integrated, and self-compassionate in crisis response for individuals experiencing homelessness. Presenters will also provide practical strategies for behavioral health crisis response providers and systems, as well as relevant examples and resources from the field.

Meet the Speakers

Ken Kraybill has worked at the intersection of healthcare, behavioral health, homelessness and supportive housing for more than 35 years. He is a Senior Trainer for C4 Innovations, an organization dedicated to improving the quality of care provided to marginalized and vulnerable people. Ken has 18 years of direct service experience working as a behavioral health practitioner and supervisor in homeless services. For the past two decades, he has been developing curricula and facilitating in-person and online training nationally in best practices including motivational interviewing, trauma-informed practice, trauma-informed supervision, outreach and engagement, recovery support, critical time intervention, and resiliency and renewal for care providers. He is a member of the international Motivational Interviewing Network of Trainers (MINT). Ken has an MSW from the University of Washington in Seattle and an undergraduate degree from Goshen College in Indiana.


Racquel Garcia’s background includes building five grassroots organizations and businesses from the ground up; Coaching clients one-on-one and cultivating other coaches to build their best lives; presenting and training organizations and donors to de-stigmatize and educate on the reality of overcoming substance misuse, systemic and familial obstacles, advocating for underserved populations; and speaking on Racial Equity, Power of the Peer/Coaching Professional and Criminal Justice Reform. She owns HardBeauty LLC and is the Executive Director of the HardBeauty Foundation. Racquel has her Associates Degree in Addiction Counseling from ICDC College. She is also a National Certified Peer Recovery Specialist with NAADAC, ARISE Interventionist, Gottman Institute 7 Principles of Marriage Leader/Facilitator and Certified Youth Mentor, Resilience and Leadership Coach with Youth Coaching Institute. Racquel is also a Subject Matter Expert and Training Facilitator for C4 Innovations, doing work on behalf of SAMSHA and the Opiate Response network at the National Level.


Meet the Moderator

In 2020, Steven Samra initiated medication-assisted treatment. Along with concurrent exposure to and immersion in recovery principles and activities, Mr. Samra enjoys full recovery from homelessness, trauma, substance/opioid use, criminal justice involvement, and mental health challenges. He served as the deputy director on the Substance Abuse and Mental Health Services Administration’s Bringing Recovery Support to Scale Technical Assistance Center Strategy project for nine years and is currently a senior recovery team member for the Opioid Response Network, where he promotes recovery and assists others with their own recovery journeys. He provides training and technical assistance focused on Medication Assisted Recovery, recovery housing, capacity building for peer-run and recovery community organizations, stigma and harm reduction, trauma informed care, peer leadership, and outreach and engagement with people experiencing homelessness.

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Santa Rosa, CA 95404

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Need help? Contacting Crisis Text Line - text COURAGE to 741741
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These resources are not intended to take the place of emergency care or professional care by a clinical provider such as a doctor, nurse practitioner, or physician’s assistant. If you or someone you know is experiencing an immediate crisis, please seek help by contacting Crisis Text Line (text COURAGE to 741741), the National Suicide Prevention Lifeline (dial 1-800-273-8255).

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The CARE TA Center is not a government agency. The opinions, links, and resources on this website do not reflect the views or endorsement of the California Department of Health Care Services (DHCS).