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Home / Archives for The Fenway Institute

Affirmative Care for Transgender and Gender Non-Conforming People: Best Practices for Front-line Health Care Staff

Published: June 30, 2021

Front desk and other front-line staff play a critical role in helping trans and nonbinary people feel welcome and get the health care services they need. This guide by The Fenway Institute provides information on what it means to be “affirming,” top practices for building trans-affirming environments and why they are crucial to helping transgender and non-binary people feel fully seen, respected, and valued.

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