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Crisis Counseling Skills

Source: Substance Abuse and Mental Health Services Administration (SAMHSA)

Resource Type: Video or Multimedia

Focus Population: Peers, People who have experienced Trauma

Topics: Crisis Response System, Mental Health Treatment, Peer Support

This Substance Abuse and Mental Health Services (SAMHSA) Disaster Technical Assistance (DTAC) video demonstrates exemplary crisis counseling skills such as active listening and provides Crisis Counseling Assistance and Training Program (CCP) staff with tips for working with survivors through all stages of recovery. It depicts role play scenarios and provides suggestions to improve active listening skills and help CCP staff assist angry survivors.